What do I do if I get the wrong product?
You contact our support by sending an email to support@Gamblerswarehouse.com. We will send you our return address, and you can return the products you didn’t order. We will then send you the right products, and refund you the price for returning the products you didn’t order.

What do I do if the products I ordered never was delivered to mer?
When you make a purchase at Gamblerswarehouse.com your products will arrive within 9 business days if nothing else is indicated. If you have not received your products within 9 days, you shall contact our support via the email form you find at our Customer Service Page. Click on the question links and follow the instructions! You can contact us by telephone as well. Our phone number is: 386-586-1002 (between 8am - 5pm). You will then get detailed information about what happened to the order you made.

What do I do if the product you sent me was damaged?
If a product has been damaged during shipping you should contact us right away. Most likely you will get a new product assuming you return the old one. Of course, we will pay for the return shipment. You should always save the packaging slip and the receipt.

What do I do if I ordered the wrong item by mistake, and already confirmed the purchase?
If you should finalize a purchase that contains products you don’t want to buy, you should contact us right away through the email form you can find at our Customer Service page. Click on any of the question links.

What’s your delivery time?
Gamblerswarehouse.com’s delivery time is 4-8 days if nothing else is indicated in association with the product you buy.

Can I make purchases at Gamblerswarehouse.com if I'm not 18 years old?
No, you must be 18 to make purchases from Gamblerswarehouse.com.

Can I make orders via fax, letter or telephone?
At the moment we only accept orders through our web site.

Is it possible add products to an existing order?
No, unfortunately you will have to place a new, separate order if you want to add something.

How large is the shipping and handling cost when I buy from you?
We use UPS and in order to cover our costs for orders we charge a shipping and handling fee. The costs are currently based on the speed of delivery and the weight of the shipment.

How do I get in contact with your customer service?
You can contact our customer service by sending an email to support@Gamblerswarehouse.com or at our Customer Service page or

Is it safe to use a credit card number when shopping on the Internet?
When you shop at Gamblerswarehouse.com you can feel absolutely safe and secure. We do not keep credit card numbers in our system; all we do is forward them to our card charger. The Card numbers are sent via SSL (Secure Socket Layer). SSL is a technique used for encryption over the Internet. This technique is the leading technique of its kind today and used world wide.

What happens if some of the products are backordered?
In these cases, we give you the option to cancel the backordered items. If you want to wait and let the order stay, the other items will be sent to you immediately, and the backordered products will be delivered when available.